Most patients enter hospitals as the result of an unexpected emergency or for a planned surgical procedure, making the emergency room (ER) and the operating room (OR) the two “front doors” of the hospital.
In a healthcare reimbursement environment — where patient satisfaction is ever more important to a hospital’s bottom line — making sure the ER and OR are efficient, effective and well-run is vital to maximizing revenues. Focusing on patient flow and how patient services are presented can help drive quality, satisfaction and savings to your organization.
